Frequently Asked Questions

See the frequently asked questions below. If you need any more information please go to contact us or to book a test click here.

To obtain a CSCS Card you must complete a CITB Health, Safety and Awareness test. The CITB test takes 45 minutes. It is a multiple choice test with 50 questions.

There are over 150 CITB test centres nationwide. You can find your nearest test centre by going to the test centre locations tab, click here

Yes you can reschedule your test free of charge up to 4 working days before the test date and time. 
If the candidate wishes to reschedule the test the candidate must do this at least 4 working days before the scheduled test date and time with no exceptions. The candidate will be unable to reschedule within 4 working days of the start of the scheduled test date. There will be no charge for rescheduling the test by emailing [email protected] outside of 4 working day window or using the contact us form. 

If you cancel your test within 4 days of the test date no refund can be given. If the cancellation is over 4 days until your test date a refund for each test booked can be given minus £20 administration charge. You may want to consider rescheduling your test instead of cancelling by looking at the information in the “can I reschedule my test” box above. 

We also operate a fair refund policy. If you place an order and we haven't booked your Test date, you will be refunded in full. 

If you fail the test you can book another test 3 days after your initial test. If you fail we recommend buying revision material. A link can be found on the below tab. To book your new test click here 

You can buy CITB test revision material by clicking here. We offer both online CITB revision and paperback books.

To find out which test you need to take go to the which test tab by clicking here 

The CITB Health, Safety and Environment exam price increased on 1st April 2022 to £22.50. We charge a total of £43 including exam fee, booking fee and VAT. Our service includes all of the below: 
  • A simple to use website and booking form.
  • No login needed.
  • Free rescheduling of tests.
  • Full email support.
  • No long waits on the phone.
  • Guidance and information on which cards or tests you can get or may need.
  • Basic error checking.
  • Cancellation date finder service, so you can take your test faster.
To book your CITB test click here

If you did not want to use a booking agent or training provider and did not want the extra support and services offered there are other options. You can go direct by clicking on: CITB.

The CSCS Green Card is an entry level CSCS Card which allows you to gain access to construction sites in the UK. 
Getting a CSCS Green Card is a simple three step process:
  1. Book in a CITB health, safety and environment Operatives test at your local test centre
  2. Complete the online CSCS Green Card course
  3. Apply for a CSCS Card
To get more information on CSCS Green Card click here 

You must provide one form of Primary ID from the list below, showing your full name, a recognisable photograph and signature.
  • Passport (UK or International)
  • Photocard Driving Licence (UK or European)
  • Biometric Residence Permit (BRP) or Biometric Residence Card (BRC) 
If you do not have the required form of Primary ID, you may present two forms of Secondary ID. This must include one from List A and one from List B.  
List A
  • Non-UK/Non-EU Photocard Driving Licence
  • Passport without signature
  • European National Identity Card
  • CitizenCard or other proof of age card showing the PASS hologram
  • Young Scot Card showing the PASS hologram
  • CSCS card or CSCS Partner card showing the CSCS Logo (Hologram)
  • UK Armed Forces ID Card
  • UK Armed Forces Veteran ID Card
  • UK Home Office Travel Document 
List B
  • Credit Card
  • Debit Card
  • UK Paper Driving Licence (issued before 31 March 2000) 
All documents presented as identification must be originals (no photocopies or digital copies), be in date (valid / not expired) and be in your name (which must match the name on the test booking).  If you have any queries about ID you may phone 0344 994 4488 for more details. 
If You do not bring suitable ID You will not be allowed to take the Test.
You can book your CITB Test here.

Yes you can book a CITB test to obtain a CSCS Card using this service, to book a test click here

The CITB Health, Safety and Environment test is sometimes referred to as the CITB HS&E Test. Also once completed candidates can apply for a CSCS Card. There is no such thing as a CITB Test, when someone says this, they are referring to the CITB Health, Safety and Environment test. You can book your CITB test below:

Book Your CITB Test

The price of a CSCS card is £36. We charge a total of £65 including VAT for a CSCS card application. Our service includes: 

  • A simple to use website and booking form.
  • No login needed.
  • Guidance and information on with which card is right for you.
  • Support with which courses and qualifications you need for which card.
  • Full email support.
  • No long waits on the phone.
  • Basic error checking.
To complete a CSCS card application click here

If you did not want to use a booking agent or training provider and did not want the extra support and services offered there are other options. You can go direct by clicking on: CSCS



For CSCS Card applications you will get a full refund minus a £20 admin fee if your original application was submitted to us less than 30 days ago and/or we have started working on your application. 

If your application has been submitted or your application was completed more than 30 days ago no refund can be given. It is your responsibility to ensure you have the correct documentation before submitting your application. 

We also operate a fair refund policy. If you make an order for a CSCS Card and we haven't started your application you will be refunded in full. 

For Health Safety Awareness Online courses no refund can be given. Even if you have not received your login instructions, we have still requested them from the awarding body and this incurs a non-refundable charge. 

However, if you have not logged in to the course at all and would like to cancel, please contact us and we may be able to help. However this is likely to incur a fee of £50 as we will need to reallocate your login to another candidate. 

Yes, you can add a voiceover to your CITB Test. You must email us at least 4 working days before your CITB Test to be able to add this on. 

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Construction Certification is a booking agent that works with the constructions industry. Construction Certification is not part of CSCS or CITB.